Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange and we do not accept returns for personalized orders.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The customer is responsible for any return shipping charges unless and until the item received is damaged, wrong, or broken. Shipping is non-refundable.

Abelleathers reserves the right to refuse to return a product if it is not in its original condition, damaged, or missing parts for reasons not due to our error.

We sell Home Decoration & Leather Goods and 5-10% variation of Product color, leather color, fitting issues, different buckles than advertised on the listing, the difference in thread color, and some leather uneven cuts can be there in our products. We always try to reduce that %, but due to human imperfections that might occur. We do not count those issues as manufacturing defects and we do not offer free returns for such issues.

Leather butterfly chairs need basic assembling knowledge as they are DIY products. For issues that occur while assembling the chair, we do not offer any free return or exchange unless there is a manufacturing defect so before making a purchase make sure that you have knowledge about assembling butterfly chairs.

If you intend to return a product, kindly inform us by contacting us or mailing us at abelleathers@gmail.com.

Once your return is received and inspected, we will notify you that we have received your returned item by email or phone call. After approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at abelleathers@gmail.com and mail your item.

In case you have second thoughts just after making the payment, you can drop an email at abelleathers@gmail.com with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount.